Consumer Underwriter

What You'll Be Doing

The Consumer Underwriter provides consistent, independent, and timely credit analysis and underwriting decisions for consumer lending requests across Bank Iowa. This role applies Bank Iowa consumer credit policy, the Consumer Product Matrix, Underwriting Guide, and approved decision standards across all markets. The position supports DecisionPro-automated decisioning by reviewing applications that require manual analysis or professional credit judgment. The Consumer Underwriter works closely with regional lenders while independently assessing risk and making decisions within delegated authority.

Core Responsibilities

• Analyze and underwrite secured and unsecured consumer loan requests requiring manual review or additional credit analysis in accordance with Bank Iowa credit policies, product parameters, and approved underwriting standards.
• Evaluate borrower creditworthiness, including income and debt-to-income calculations, repayment capacity, debt obligations, collateral, credit history, and overall credit risk.
• Review collateral information and title or ownership documentation, when applicable.
• Make consumer credit decisions and approve exceptions within delegated lending authority; provide recommendations and escalate requests requiring additional approval.
• Review applications referred through DecisionPro that require manual underwriting or additional judgment, ensuring decisions, conditions, exceptions, and supporting rationale are clearly documented.
• Apply consumer credit requirements consistently and objectively to support sound risk management, fair lending, regulatory compliance, and consistent customer experience.
• Clearly and promptly communicate credit decisions, conditions, and documentation requirements to lenders.

General Responsibilities

• Partner with lenders across Bank Iowa to provide underwriting guidance and support while maintaining independent credit judgment.
• Serve as a resource for questions involving consumer credit policies, underwriting standards, DecisionPro rules, and complex consumer credit situations.
• Identify recurring underwriting issues, exceptions, policy gaps, or DecisionPro concerns, and recommend improvements or clarification as appropriate.
• Support the ongoing validation of automated underwriting rules to ensure alignment with approved credit standards.
• Support internal reviews, audits, regulatory examinations, consumer credit quality monitoring, and reporting related to underwriting trends and exception activity.
• Assist lenders in structuring consumer credit requests that meet customer needs while remaining within Bank Iowa credit standards and approved risk parameters.