Contact Center Customer Service Inbound/Outbound

Contact Center Customer Service Inbound/Outbound

Kelly Services is currently seeking a Contact Center Customer Service Inbound/Outbound I for one of our top clients in Irving, TX

As a Contact Center Customer Service Inbound/Outbound I placed with Kelly Services, you will handle incoming calls orders, inquiries, complaints, etc. ; place outbound calls regarding account status, complains, account collection, etc. and direct calls for further problem resolution, if necessary.

Additional Responsibilities Include:

Work significant overtime hours during times of heavy claims.

Job Requirements:

Good Customer service skills and attention to detail.
Ability to work 6-7 days per week including evenings and weekends for Catastrophic events
HS Diploma/equivalent

Why Kelly?

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

• Kelly-sponsored Affordable Care Act health care coverage available for eligible employees
• Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable*
• Service bonus plan
• Holiday pay plan
• Weekly electronic pay options
• Free online training campus available
• Exclusive online employee community
• Employee assistance program (EAP) available at no cost
• Corporate discounts
• Transportation spending accounts

Please contact Pradeep Kumar at 727-378-1165