Contact Center Engineer

Job Description \n Hands-on experience with FreeSWITCH, Kamailio, OpenSIPS, Asterisk, or comparable open-source telephony components \n Prior participation in a contact center platform migration or replacement \n SIP debugging tooling: sngrep, sipgrep, Wireshark, HOMER \n Infrastructure as Code: Terraform, Ansible, or comparable \n Monitoring and observability tooling: Splunk, Grafana, Prometheus, Datadog \n \n \n \n \n 1. ROLE SUMMARY \n \n The Client operates an internal contact center platfo…