Contact Center QA Analyst

Hi,

We do have a Contract opportunity for Contact Center QA Analyst with our implementation partner. Please share your updated resume ASAP. Here goes the Job Description:

Job Title Contact Center QA Analyst

Job Location: Chandler, AZ

Job Type: Contract (12-18 months)

Rate: Negotiable

*** Citizen, GC, EAD-GC, H4, L2 & TN & Canadian Visa Only ***

Required Skills:

· Prior QA testing experience with Contact Center applications.

· Hands on NICE Interaction Recording and Analytics testing and/or development/engineering experience.

· Must have hands on IP telephony and/or routing QA experience: (e.g. Genesys, Cisco, Aspect).

· Able to read logs in UNIX.

· Intermediate SQL skills.

· HP QC/ALM hands on experience.

· Financial & PM experience is desired.

Regards,

Anthony

E*Pro Inc.

Iselin, NJ.

Tel: 732-283-0499 x 538 Fax: 732-283-0489

aanthony@epro-consultingdotcom

All your information will be kept confidential according to EEO guidelines.