Contact Center Systems Engineer
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Hi, Location - Elk Grove, CA Hands-on experience with FreeSWITCH, Kamailio, OpenSIPS, Asterisk, or comparable open-source telephony components Prior participation in a contact center platform migration or replacement SIP debugging tooling: sngrep, sipgrep, Wireshark, HOMER Infrastructure as Code: Terraform, Ansible, or comparable Monitoring and observability tooling: Splunk, Grafana, Prometheus, Datadog ROLE SUMMARY The Client operates an internal contact center platform supporting its own help…