Content and Community Manager Bashstore

We're looking for a Content & Community Manager, someone who gets people. Not just audiences in abstract, but the person standing in a store, mid-shift, who has thirty seconds to check their phone. What makes them stop? What makes them read to the end? What makes them feel like they're part of something worth showing up for?

That instinct, and the ability to act on it every day, is what this job is built around.

What you'll be doing

Bash has built omni+, an internal platform that connects thousands of store staff across the country through Bashstore, our endless aisle solution. It shows them their sales performance, celebrates their wins, keeps them informed, and helps them sell better. It's a powerful piece of technology. What it needs now is someone to bring it to life.

You'll own the day-to-day content that goes into omni+. You'll plan what goes out and when, write the posts, film the clips, create the GIFs, and find the stories worth telling. When a store or a store employee hits a milestone worth celebrating, you'll make sure the whole network knows about it. When something new launches on Bashstore - a new product, feature, incentive — you'll be the one who makes it make sense to the person on the floor.

Some of what you'll work on day to day:

• Running a content calendar so there's always something worth seeing on the platform - not just when big things happen, but every week.
• Filming short clips and interviews with store staff and turning them into content that feels real and energetic, not corporate.
• Writing copy that's clear, direct, and has some personality
• Turning performance data - sales numbers, leaderboards, milestones - into moments people actually care about.
• Supporting the rollout of new products and features with content that helps people understand what's changing and why it's good for them.

What we're looking for

You don't need a long CV. You need the right instincts and the drive to use them.

You understand how content works - what makes something worth reading and what makes someone scroll straight past. You can write well and you can create: short video, GIFs, simple graphics. You're comfortable talking to people, asking them questions, and turning what they say into something shareable. You're organised enough to manage a calendar and meet deadlines without being chased. And you care enough about the work to notice when something's off before it goes out.

A background in social media, content creation, internal communications, or anything similar is great. So is experience in retail or a customer-facing environment - understanding how store staff think and what they care about will make you much better at this job.

Roughly 1–3 years of relevant experience is what we'd expect, but what matters more is the quality of what you've made.

Why this role

This isn't a role where you execute someone else's plan and wait to be told what's next. There's real creative latitude here. omni+ and Bashstore are growing — new products, new features, new stores — and the content strategy is yours to shape alongside the team. You'll work closely with the people running the business day to day, which means you'll have context, you'll have access, and you'll have the ability to make things happen quickly.

If you want a junior role where you can genuinely build something, this is it.

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