Content Operations Coordinator

Responsibilities:

• Assist with liaison tasks
  Help communicate and coordinate between technical teams and content operations to ensure smooth workflow.
• Support workflow optimization
  Assist in improving and refining operational workflows to help the team meet creative and business goals.
• Prepare and submit detailed weekly reports to the line manager, including:
  
  • Titles pending board approval
  • Recently approved titles with projected/actual ROI
  • Outstanding titles with clearly defined next steps
• Help prioritize requests
  Support the team in organizing and prioritizing incoming tasks and requests to ensure smooth processing.
• Assist with system updates
  Help track and report minor system adjustments needed for delivery and compliance.
• Support data collection and reporting
  Collect and organize data related to content lifecycle stages (script, production, release, postmortem).
• Collaborate cross-functionally
  Work with team members and other departments to understand challenges and provide coordination support.
• Help manage content committees
  Assist in preparing materials for the Creative Reading Committee and Screening Committee.
  Help organize screening sessions and gather feedback.
• Support content assessment
  Help review content proposals, presentations, and scripts by gathering necessary information and compiling feedback.
• Assist in market research
  Help maintain databases of industry stakeholders and monitor regional TV series production updates.
• Support viewing committee members’ contracts and payments
  Assist in managing the contracts and monthly payments for Viewing Committee members, ensuring timely processing and accurate record-keeping.
• General team support
  Aid the team in task tracking and issue resolution to help deliver content operations effectively and on time.

Requirements:

• 1-2 years experience in related field
• Bachelor’s degree in Mass Communication or Media
• Good time management and organizational skills
• Clear and polite communication
• Ability to collaborate with different teams
• Willingness to learn and support tasks proactively
• Basic data handling and reporting skills
• Attention to detail and reliability