Content Project Manager (25 hrs a week)

Content Project Manager Responsibilities:

• Oversee the development, production, and maintenance of support and onboarding content for customers and internal teams.
• Transform complex workflows into clear, accessible materials.
• Maintain an organized and current content library.
• Collaborate with cross-functional teams including Platform, Marketing, Customer Success, Sales, and Research.
• Manage survey feedback, ensuring insights reach the appropriate teams for timely follow-up.

Content Project Manager Qualifications:

• Proven experience in technical writing or content management, preferably in edTech or SaaS.
• Strong ownership and organization of documentation processes.
• Excellent writing, editing, and project management skills.
• Comfortable working in fast-paced, collaborative environments.
• Proficiency with Adobe Acrobat Pro, Microsoft Office, Asana, and SharePoint.
• Bonus: Experience with LMS platforms