Contract Administrator

The position

The Technology Contract Administrator coordinates and leads activities to support the Technology Division in maintaining a compliant, audit-ready supply chain. Working across the business, this role ensures all supplier engagements and contractual obligations are managed within the organisation's regulatory and risk frameworks, and that effective communication is maintained with senior leadership and stakeholders.

Your role

Contract Administration

• Manage the full contract lifecycle for technology agreements (initiation to completion).
• Track contract deadlines, milestones, performance, and ensure compliance.
• Communicate contract updates to stakeholders.
• Maintain accurate Technology Contracts Register.
• Onboard new suppliers in nLighten following TPRM processes.
• Classify suppliers against materiality and criticality criteria for reporting.
• Monitor and escalate risks related to contract transition and renewal dates.

Contract Management System (CMS)

• Maintain the CMS as the authoritative source for all supplier and engagement data.
• Ensure accurate, complete, and audit-ready records.
• Monitor supplier contractual obligations, including amendments, renewals, and key dates.
• Support Technology Contract Managers and Owners on CMS requirements and usage.
• Capture subcontractor and downstream dependency information for fourth-party visibility.
• Prepare and distribute regular Technology Partnerships Reporting.

Stakeholder Engagement & Communication

• Assist with preparing Business Cases and procurement documentation (RFT, RFI, RFQ).
• Represent the Technology Division in contractual and compliance forums.
• Act as a primary contact for procurement processes, policies, and vendor queries.
• Build strong relationships with internal stakeholders (legal, finance, risk, group procurement).

Risk and Compliance

• Support understanding and implementation of APRA prudential standards, including CPS 230 obligations.
• Assist with identifying and assessing risks (operational, financial, reputational) associated with supplier engagements.
• Integrate supplier risk register entries and exit strategies into the CMS.
• Support automated obligation extraction and verify accuracy in the CMS.
• Monitor and report on key risk indicators and compliance metrics.
• Assist with APRA audits and ensure adherence to the A&G Code of Conduct.

Continuous Improvement

• Stay up-to-date on relevant legislation, regulatory changes, and industry best practices.
• Identify opportunities to improve contract and procurement processes and efficiency.
• Prepare regular reports on procurement activities, vendor performance, cost savings, and key metrics.

What experience you’ll bring

• Attention to Detail: Exceptional quality assurance and accuracy across all deliverables.
• Multitasking & Stakeholder Management: Demonstrated ability to manage multiple priorities and interact with varied stakeholder groups concurrently.
• Resilience: Maintains composure and focus when faced with competing demands or last-minute changes.
• Curiosity & Openness to Feedback: Continuously seeks to refine outputs and remains adaptable to constructive input.
• Communication & Negotiation: Strong written and verbal communication skills, with the ability to engage and influence at senior levels.
• Analytical & Problem-Solving: Strong skills in analysing data and developing solutions to business challenges.
• Relationship Building: Ability to foster strong working relationships with senior leaders and key stakeholders across the business.

Location

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.