Contract Bank Campaign Operations Executive at Raffles Place, Up to $4000
Summary
Execute and manage marketing campaigns from launch to fulfillment, handling customer inquiries, reporting, and vendor coordination for a Singapore-based agency.
Job Responsibilities:
- Support the end-to-end execution of customer acquisition, engagement, and rewards campaigns, from launch through fulfilment.
- Manage customer enquiries, campaign escalations, and operational issues to ensure a positive customer experience.
- Coordinate with internal stakeholders and external partners to facilitate campaign fulfilment, reporting, and marketing operations.
- Support rewards, rebates, and promotional fulfilment activities, including tracking, validation, and reconciliation.
- Monitor campaign performance and prepare regular management reports, operational updates, and business trackers.
- Maintain and update campaign content, promotional information, and communications across relevant platforms and channels.
- Manage vendor administration, including invoice processing, accrual tracking, and reconciliation activities.
- Support partnership marketing initiatives and ensure timely delivery of agreed campaign and fulfilment commitments.
- Drive process improvement initiatives and support projects that enhance operational efficiency and customer experience.
- Perform other duties and responsibilities assigned by management.
Duration: 1 year contract
Working Hours: Monday to Friday, 9am to 6pm
Location: Raffles Place
Salary: Up to $4000
Requirement:
- Minimum Diploma or Degree holder in marketing, campaign operations, or business support from related industry
- Preferably 2-3 years of relevant experience in marketing, campaign operations, or business support.
- Strong sense of ownership, accountability, and attention to detail.
- Good stakeholder management, communication, and coordination skills.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Proactive problem-solver with a positive, can-do attitude.
- Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Interested applicants, kindly email your detailed resume (MS Word format is preferred): tracy@successhrc.com.sg (Registration no: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.s