Contract Billing Specialist
Contract Billing Specialist
Location: Remote (U.S. based only – Eastern or Central Time Zone Required)
Department: Finance
Compensation: Up to $75,000 annual salary, depending on experience, education, skills, and overall qualifications.
About Transnetyx
At Transnetyx, we're advancing scientific discovery by delivering innovative genomic services and software solutions that empower researchers around the world. Every sample processed and every customer served contributes to breakthroughs in life sciences, helping improve the future of human health.
Our people are at the center of everything we do. We foster a collaborative, values-driven culture where innovation, accountability, continuous improvement, and exceptional customer service come together to make a global impact.
If you're looking for meaningful work with a growing technology company where your contributions truly matter, we'd love to hear from you.
Position Summary
Transnetyx is seeking an experienced Contract Billing Specialist to own the end-to-end customer billing process for our growing global business. This position is ideal for someone who thrives on accuracy, enjoys interpreting customer contracts, and understands the complexities of recurring subscription and contract-based billing.
Unlike traditional billing roles that focus primarily on processing invoices, this position requires critical thinking and the ability to analyze customer agreements, determine billing requirements, and collaborate across Commercial, Sales Operations, Customer Success, and Finance teams to ensure invoices are issued accurately and on time.
The ideal candidate combines strong accounting fundamentals with exceptional attention to detail, analytical problem-solving skills, and a passion for delivering an outstanding customer experience. This fully remote position is open to U.S. candidates only who are located in Eastern or Central Time Zones.
What You'll Do
- Review customer contracts, purchase orders, and amendments to prepare accurate invoices in accordance with contractual billing terms.
- Interpret billing schedules, payment milestones, recurring charges, and contract modifications.
- Manage recurring subscription billing, including renewals, upgrades, downgrades, and mid-term contract changes.
- Process Time & Materials (T&M) invoices by reconciling labor, usage, and expense data against customer agreements.
- Partner with Commercial, Sales Operations, Customer Success, and Finance teams to ensure customer contracts are accurately established for billing.
- Investigate and resolve billing discrepancies, customer questions, and invoice disputes promptly and professionally.
- Maintain accurate customer billing records and contract information within billing and CRM platforms.
- Support month-end close activities, including reconciliations, accruals, and revenue reporting.
- Monitor accounts receivable aging and assist with collections communications as appropriate.
- Recommend process improvements that increase billing accuracy, efficiency, and scalability.
- Ensure compliance with company policies, internal controls, audit requirements, and revenue recognition guidelines.