Contract Logistics Customer Solutions Engineer

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You will be part of the Solution Design team within our Contract Logistics business in Turkey, supporting the development of innovative and customer-focused logistics solutions. Working in a fast-paced operational environment with a challenging project agenda, you will design end-to-end operational solutions for customer RFQs, deliver projects utilizing Kuehne+Nagel’s global tools and methodologies, and collaborate closely with national, regional, and cross-functional stakeholders. You will play a key role in translating customer requirements into efficient and scalable logistics solutions while ensuring alignment with Kuehne+Nagel’s strategic vision, values, and organizational culture.

How you create impact

• Analyze and assess logistics processes for existing and new customers;
• Design and optimize end-to-end warehouse and logistics solutions;
• Develop warehouse layouts and operational flows using tools such as AutoCAD;
• Identify and implement continuous improvement opportunities across logistics operations;
• Translate customer requirements into efficient and scalable supply chain solutions;
• Support RFQs and tenders by preparing solution concepts and activity-based cost calculations;
• Collaborate closely with Business Development to create competitive customer proposals;
• Present technical and operational solutions to customers and stakeholders;
• Support customer onboarding activities and implementation planning;
• Monitor project implementation to ensure delivery on time and within budget;
• Coordinate issue resolution and manage challenges during implementation phases;
• Create customer-focused solutions that balance operational, commercial, and financial requirements.

What we would like you to bring

• Bachelor’s degree in Engineering or a related field;
• Minimum 2 years of Solution Design experience within warehousing or contract logistics;
• Strong understanding of warehouse operations and logistics processes;
• Advanced analytical and problem-solving skills with a data-driven mindset;
• Fluent Turkish and English communication skills, both written and spoken;
• Advanced Excel skills, including data analysis and modeling;
• Proficiency in Microsoft Office applications;
• Advanced AutoCAD skills for warehouse and layout design;
• Ability to design operationally efficient and customer-focused logistics solutions;
• Strong business acumen with an understanding of commercial and financial drivers;
• Excellent stakeholder management, presentation, and collaboration skills;
• Results-oriented professional with a continuous improvement mindset and the ability to manage multiple projects in a dynamic environment.

Because some stages of the hiring process are carried out in English, we kindly ask all applicants to upload their resume in English

What's in it for you

At Kuehne + Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.