Contract Logistics Supervisor (Warehouse)

Responsibilities

• Lead and coordinate daily warehouse operations across inbound, outbound, and inventory activities.
• Act as a key operational contact for assigned customer accounts, supporting service delivery and issue resolution.
• Manage shift manpower including planning, allocation, and performance oversight.
• Drive performance against KPIs including productivity, quality, and service levels.
• Support customer requirements by ensuring operational execution aligns with agreed service levels.
• Identify and resolve operational issues, escalating where required to ensure minimal disruption.
• Conduct daily briefings to align teams on priorities, safety, and customer expectations.
• Ensure compliance with Health & Safety, QSHE, and operational standards.
• Support continuous improvement initiatives across both operations and customer processes.
  
  

Requirements:

• 3-5 years of experience in contract logistics, warehousing, or supply chain operations.
• Experience in a supervisory, team leader, or senior operational role is preferred.
• Solid understanding of warehouse operations, KPI management, and service delivery.
• Exposure to customer-facing responsibilities or account support is advantageous.
• Strong communication and stakeholder management skills.
• Hands-on, proactive mindset with the ability to work both operationally and strategically.
• Strong commitment to safety, quality, and continuous improvement.