| Client / Vertical head Approved New Hire Request |
| Program: | Rentokil Terminix |
| BLI Name: | Rentokil Operations - APAC |
| Designation: | Associate Process Manager – CPT + BI |
| No of Head Count (s): | 1 |
| New Hires/Replacement Hires (HC) by Designation | New Hire |
| Billed /Unbilled / BU / OPS Bench | Bench |
| SFDC ID for Billed New Opportunity | NA |
| Reasons to hire Unbilled / Bench | Additional Team Lead to Manage the multiple teams |
| City / Location: | eClerx Manila |
| Standardized skillset: [Refer attached excel] | Workflow Optimization & SLA Management |
| Cross-Functional Communication & Escalation Handling |
| Compliance Oversight & Data Auditing |
| Shift (APJ / EMEA / US / Any combination): | APJ |
| Reporting Manager : | Randy Solis |
| Educational Background: | Bachelor’s degree in related field |
| Experience Required: | Overall 5 - 8 years, with 2 - 3 yr in Supervisory/Team Lead Role |
| Job Description: | Leading and supervising a team of contract processing professionals to ensure accurate reporting, compliance with standards, and timely completion of activities |
| Client Approval mail: | NA |
| Comments | Attached email from Leadership for the hire |
| Preferred Start date: (induction date) | 15th June |
| Collaborators: | |
| Workplace: WFM, WIO, Hybrid | Hybrid |