Contract Quality Service Management Executive (Till End Jan 2027 | Up to $5K) #HGNJ

We are hiring Contract Quality Service Management Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

* Manage feedback and enhance patient experience following the implementation of new national systems

* Prompt resolution and closure of service-related feedback, guided by the organisation’s service performance indicators

* Facilitate and coordinate hospital-wide initiatives and projects to enhance service excellence and uphold the organisation's service culture

* Conduct surveys, organise programmes and events, and plan focus group discussions

* Assist in creating and populating data dashboards of feedback indicators to track service satisfaction, feedback trends and patterns

* Present insights to hospital committees and workgroups to inform strategic decision-making

Requirements:

- Bachelor’s degree, preferably in Marketing, Communications, Psychology, or a business-related discipline

* At least 5 years of working experience in marketing communications or service quality, preferably from the healthcare industry

* Good knowledge of social media platforms

* Training in data management and analytics will be an advantage

All interested candidates are invited to email your resume in MS Word format to:

healthcare8@recruitexpress.com.sg

Please include your full working experience, education background, notice period, and expected salary.

Quek Jing Qian

Outsourcing Team

Ref Code: #HGNJ

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only shortlisted candidates will be notified.

See also