Contract role: Deskside Support Specialist at Greensboro, NC (Onsite)
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Summary
An onsite Deskside Support Specialist in Greensboro, NC providing hands-on support for time-critical IT incidents across engineering, test, lab, and office operations. Day to day involves triaging incidents, restoring service, escalating to resolver teams, and troubleshooting Windows clients, hardware, peripherals, and connectivity.
Deskside Support Specialist Greensboro, NC (Onsite) Long Term Contract Key Responsibilities Provide onsite, hands-on support for time-critical incidents affecting engineering, test, lab, and office operations. Triage incidents, determine business impact and urgency, restore service where possible, and escalate promptly to the correct resolver team. Troubleshoot Windows clients, engineering workstations, hardware, software, peripherals, access, connectivity, and local infrastructure dependencies…