Contract Tech Ops Lead

Salary: £61,000 - 101,000 per year Requirements: Strong, demonstrable ITIL 4 practitioner experience, with a relevant certification such as ITIL 4 Managing Professional or a relevant practice module. A clear track record of applying ITIL pragmatically rather than dogmatically. Hands-on experience modernising change and incident practices within a CI/CD, DevOps, or SRE environment. Practical familiarity with DORA metrics, SLIs, SLOs, error budgets, and observability concepts and tooling. Experie…