Control Manager Program - Associate

As a Control Manager Program - Associate on a Central Team, you are responsible for executing against requirements outlined in Firmwide standards with a strong focus on Control Committee and Executive Reporting. This role offers the opportunity to collaborate across Lines of Business and functional areas for network expansion. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company. Looking for individuals that are passionate about being a subject matter expert and performing at a high level in a fast paced and challenging environment while maintaining accuracy and adherence to guidelines. Responsibilities will include:

Job Responsibilities:

• Lead the preparation and compilation of executive-level meeting materials, ensuring accuracy, timeliness, clarity, and alignment with standards.
• Partner with stakeholders to gather and consolidate reporting topics for Committees led by Control Management, proof materials, and coordinate, lead, and participate in executive-level pre-sessions.
• Engage business partners to identify and define reporting requirements for Committees.
• Coordinate and participate in reporting-related review meetings, development forums, and project/program activities involving data preparation, document creation, and oral presentation of analytical results.
• Document and communicate meeting minutes and follow-ups to stakeholders, including legal, compliance, and committee members.
• Foster ongoing collaboration and engagement with legal, business stakeholders, and control colleagues across the firm, including operations management, risk, audit, regulators, and technology control functions.
• Drive continuous process improvements and operational efficiency initiatives.
• Perform ongoing analysis of program-related data and develop ad-hoc reports as requested.
• Develop and maintain procedures for reporting, analysis, and other related deliverables.
• Proactively research and implement best practices, and learn new technologies and systems.
• Demonstrate adaptability and resilience in a dynamic, fast-paced business environment.

Required Qualifications, Capabilities and Skills:

• Excellent organizational skills with the ability to manage and prioritize complex tasks across multiple teams and initiatives.
• Proven experience leading and implementing program requirements, including developing training materials and procedural documentation.
• Proficiency in using various Business Intelligence tools and experience with Large Language Models, with a commitment to ongoing learning and practical application.
• Strong problem-solving and analytical skills, with the ability to turn big-picture goals into clear steps, tasks, and process flows.
• Effective meeting and program facilitation skills to roll out and gather requirements across multiple groups and organizational levels.
• Strong multi-tasking and time management abilities.
• Exceptional oral and written communication skills, including presenting to senior stakeholders.
• Experience participating in project and program activities involving data preparation, document creation, and oral presentation of analytical results.
• Excellent interpersonal skills, with the ability to collaborate and maintain professionalism in team and leadership settings.

Preferred Qualifications, Capabilities and Skills:

• Bachelor’s degree or equivalent experience required.
• 3+ years of experience in financial services, with a focus on controls, audit, quality assurance, risk management, or compliance.
• Knowledge of control and risk management concepts, including familiarity with CORE systems.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Experience with Artificial Intelligence or Machine Learning.