Convenience Store Manager

JOB TITLE: Convenience Store Manager FLSA: Non-Exempt

DEPARTMENT: Convenience Stores located throughout the tri-state area

REPORTS TO: District Manager

GENERAL SUMMARY: To direct the operation of the convenience store within the existing character of the business and within the guidelines of AC&T policies and procedures. To coordinate and supervise the efforts of all store employees assigned to the store in order to promote it’s efficient, safe and profitable operation.

***This posting is for multiple openings within our 17 locations

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• May recruit, interview, screen and recommend hiring, suspending, demoting, promoting and terminating store employees.
• Conduct initial training, continuous retraining or training g in new skills, policies or procedures.
• Evaluate employee performance, issue verbal or written reprimands and warnings, recommend raises and promotions.
• Enforce all AC&T policies and procedures.
• Schedule and conduct periodic store employee meetings.
• Spot check employee performance at times when a manager is not on duty by surprise shift reviews and by maintaining phone contact with the store.
• Ensure that the store is adequately but not excessively stocked with merchandise at all times.
• Evaluate all factors affecting inventory needs, including: seasonal needs, holidays, special events, supplier promotions, upcoming sales, customer requests and being aware of local competition and taking appropriate action if needed.
• Effectively and creatively display merchandise so as to maximize sales and ensure that displays and signs are consistent with merchandising goals and programs.
• Ensure that prices and codes on all merchandise are correct and determine when to mark down or write off old, damaged or unusable merchandise.
• Monitor vendor activities to ensure proper check-in procedures, delivery amounts, proper wholesale charges, proper crediting of account and satisfactory vendor service such as promptness, quality of merchandise and proper rotation.
• Resolve any vendors problems with management.
• Establish or participate in establishing store objectives and a program of customer relations including training employees to greet, thank and converse with customers.
• Prepare and evaluate store operating reports, banking documents, reports prepared by store employees.
• Analyze all reports and documents to spot sales trends, unusual shift activity, store problems etc., and take corrective action.
• Maintain store hours per company guidelines.
• Ensure that each shift is properly staffed at all times.
• Control and minimize store expense to include supplies purchased for operation.
• Attend manager meetings and unemployment hearings as requested.
• Recommend ways to increase sales, profits, efficiency etc. and develop promotional activities.
• Report problems affecting the repair or maintenance of equipment and property and follow up to see they are completed in a timely manner.
• Ensure that the companies preventative maintenance plan is carried out.
• Maintain a CLEAN, well merchandised store, and ensure that both inside and outside premises are safe at all times for customers and employees.
• Establish and monitor sound cash handling, check cashing, and credit card procedures consistent with AC&T policy
• Immediately investigate and resolve cash or inventory overages , shortages or other discrepancies and investigate unusual sales fluctuations or drops, and take or recommend corrective action.
• Ensure timely bank deposits.
• Ensure the safety and security of store assets, premises and equipment at all times