Conversational AI Architect
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Role: Conversational AI Architect - Contact Center & CX Location: Atlanta, GA (Hybrid) Long Term contract 2 Positions Role Overview We are seeking an experienced Conversational AI Architect (10 years plus experience) to design and lead enterprise-scale conversational AI and contact-center solutions across voice and digital channels. The ideal candidate combines strong Contact Center / CCaaS architecture expertise with hands-on knowledge of Conversational AI, Generative AI, IVR, voice bots, chat…