Conversational Designer
Summary
The Conversational AI Designer creates intuitive conversational experiences for Agentic AI solutions, focusing on user-centered design of interactions, crafting dialogue, defining persona, and mapping customer journeys for chatbots, voicebots, and AI features.
The role The Conversational AI Designer is responsible for creating intuitive, engaging, and highly effective conversational experiences for Auto & General's Agentic AI solutions. This role focuses on the user-centred design of interactions, crafting dialogue, defining persona, and mapping complex customer journeys to ensure seamless and helpful automated and AI-assisted conversations. What you’ll be doing Design end-to-end conversational flows for chatbots, voicebots, and AI features, includin…
