COO's Office Associate - Operations & Strategy

We are looking for a high-ownership operator to partner directly with the COO in building and running Assurekit's operating system. This role spans strategy and execution across partner programmes, GTM operations, value-added services (VAS) and benefit delivery, operating cadence, data and risk model deployment, and founder-level strategic initiatives.

Responsibilities:

• Partner directly with the COO to drive strategic and operational priorities across the business.
• Own and improve the end-to-end operating system for partner programs.
• Drive GTM operations, execution tracking, and cross-functional coordination.
• Lead operational excellence for VAS and benefit delivery programmes.
• Establish and manage business operating cadence, reviews, and governance mechanisms.
• Work with product, data, risk, and business teams to support data and risk model deployment.
• Build dashboards, business reviews, and performance reporting to enable data-driven decisions.
• Identify operational bottlenecks and implement scalable process improvements.
• Drive cross-functional projects from strategy through execution with measurable outcomes.
• Prepare founder and leadership updates, documentation, and decision-support materials.

Requirements:

• 5-8 years of experience across operations, strategy, business operations, the founder's office, the COO's office, consulting, or high-growth startup operating roles.
• Strong analytical skills with proficiency in spreadsheets, SQL, dashboards, and BI tools.
• Demonstrated track record of owning initiatives that improved key business metrics.
• Excellent problem-solving, structured thinking, and execution capabilities.
• Strong documentation and communication skills with attention to detail.
• Comfortable working in fast-paced, ambiguous environments with multiple stakeholders.
• High ownership mindset with the ability to independently drive outcomes.

Nice to Have:

• Experience in insurance, insurtech, fintech, embedded finance, or platform businesses.
• Exposure to partner-led business models and ecosystem operations.
• Experience working closely with founders or senior leadership teams.