Cook -- Winter 2026/2027
Objective: To represent Norquay as a helpful and friendly employee, in addition to providing customers with quality food and beverage services.
Reports to: Kitchen Manager, Chef
Specific Expectations: The most important aspect of your position is to maintain excellent customer service while ensuring that you are providing your customers and co-workers with a safe, sanitary, and quality food or beverage product. You will be responsible for following all instructions from Chef, as well as placing an importance on the “clean-as-you-go” attitude.
Responsibilities (not limited to, but including):
- Follow all Occupation Health and Safety guidelines that have been provided to you- your safety is our first priority
- Arrive to work on time- punctuality is key
- Be available to work days, evenings and/or weekends
- Have strong communication skills in order to effectively work with coworkers and customers
- Posses the ability to think quickly in a fast-paced working environment
- Follow procedures in accordance with appearance and uniform standards
- Ensure customer satisfaction with efficient, friendly service
- Handle customer complaints in a professional manner, alerting your supervisor or manager if you need to do so
- Maintain sanitation, health, and safety standards in work areas
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Clean, stock, and restock workstations and ensure the kitchen fridges and walk in are clean and organized
- Communicate to Chef any equipment maintenance needs, or food orders to be placed
- Ensure that the kitchen is operating in a manner consistent with the programs of Chef
- Should be in good physical condition, and lift and carry heavy loads up to 50lb
- Must be organized, accurate and reliable
- Wash, cut, and prepare foods designated for cooking
Probationary Period: Each employee has a probationary period of three months, meaning that at any point during your period of employment with Mt. Norquay you can be terminated without cause and without compensation.