Coordinator Backoffice Support - Temporary contract
- Conduct proactive outbound calls to suppliers to request, collect, and follow up on outstanding documentation, technical information, payment, and corrective action plans.
- Monitor and track supplier responses, ensuring timely follow-up and escalation when necessary.
- Support Food Technologists in advancing client projects by reducing delays linked to missing supplier information.
- Maintain accurate records of supplier interactions, commitments, and follow-up actions in internal systems and trackers.
- Review received supplier documentation for completeness before forwarding it to the appropriate Food Technologist.
- Coordinate with internal teams to prioritize supplier follow-up activities based on project deadlines and business needs.
- Ensure all supplier communications are professional, clear, and aligned with internal procedures and customer expectations.
- Identify recurring bottlenecks and proactively suggest process improvements to increase supplier responsiveness.
- Assist in the closure of technical assessment files by ensuring all required supplier information has been obtained and documented.
- Escalate critical delays, non-responsive suppliers, or potential compliance concerns to the relevant Food Technologist or Manager.
- Contribute to achieving project timelines and customer satisfaction objectives through effective supplier engagement and follow-up.
- Demonstrate initiative, autonomy, flexibility, and adaptability to learn new processes and tools.
- Good command of MS Office (Word, Excel, PowerPoint, Outlook, Gmail).
- Teamwork skills.
- dynamic, persuasive, proactive, and persistent person who is comfortable communicating over the phone
- Sense of priorities
- Responsive
- Accountable
- Decision-making
French speaking with very good level of Dutch and/or English
START DATE ASAP - TEMPORARY ASSIGNMENT (STUDENT/INTERIM CONTRACT)
#LI-CC1