Coordinator, IT Asset Support Services (District)

Job Summary

Supports the management and oversight of IT assets throughout their lifecycle across the institution to ensure accurate tracking, reporting, transfers, maintenance and compliance. Responsible for maintaining asset records and assisting with audits for hardware, software, and web applications.

ESSENTIAL FUNCTIONS

Maintain accurate records for all IT assets, including computers, network equipment, servers, software, and web-based applications, ensuring data integrity across the institution.

Perform quality assurance activities by validating asset data, documenting asset locations, configurations, lifecycle changes, and incident-related information.

Maintain comprehensive asset registers to support full lifecycle management activities, including acquisition, deployment, maintenance, transfers, upgrades, replacements, and asset disposition.

Perform routine, scheduled, and ad hoc inventory audits throughout the year to identify and resolve discrepancies, reconcile inventory records, and implement corrective actions to ensure inventory accuracy and compliance.

Generate and analyze monthly, quarterly, and ad hoc reports to provide insights that support operational, financial and compliance decisions.

Collaborate with internal stakeholders, including IT teams, College Technology Services and business units, to ensure timely updates, accurate reporting, effective asset planning, and alignment with established asset management processes related to upkeep, repairs, replacements and upgrades.

Provide operational support for IT onboarding and offboarding processes to ensure assets are properly assigned, tracked, and recovered in accordance with institutional requirements.

Assist in the administrative review process for software and web applications by supporting documentation, tracking, and coordination efforts.

Communicate with internal and external stakeholders to support asset management reporting, resolve issues, and promote continuous process improvement.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

· Associate degree in related field required

· 3 years IT Asset Management experience required

· Experience in Inventory Management or auditing, data validation and reconciliation, asset acquisition, transfers, tracking, maintenance, and disposal/valuation preferred

· Experience maintaining asset database or systems of record for end user computer devices preferred

Licensing & Certification

· Valid Texas Driver License

Special Skills

· MS Office Programs

· Information Management Systems

· Project Management Skills

· Hardware Lifecycle

· Budget Management

Competencies

· Delivering High Quality Work

· Accepting Responsibility

· Serving Customers

· Supporting Organizational Goals

· Driving Continuous Improvement

· Acting with Integrity

· Thinking Critically

· Managing Change

· Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE\: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215