Coordinator Partner Operations
Summary
Coordinates restaurant onboarding and operations for a food-delivery platform, training partners on the Talabat system and optimizing order acceptance rates.
What’s On Your Plate?
Restaurant Training including installation of Talabat system at partner locations
Ensures & improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay
Implement new configurations to support operations
Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner
Identify causes of operational issues as well as symptoms, diagnosis, and cure
Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc
Restaurant Performance Data Analysis & Reporting
Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement
What Did We Order?
Bachelor’s Degree
0-2 years’ experience in operations or logistics. food/grocery tech industry is highly desirable
The ability to quickly adapt to new environment and systems so you can hit the ground running
A highly organized and detail-oriented with an analytical mindset
Advanced Excel and Data Interpretation Skills
Strong communication skills, both written and verbal