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Coordinator.Quality Assurance

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Summary

Coordinates employee training and quality records under a Quality Management System at a medical equipment manufacturer: assigns and tracks training, maintains Quality Holds and Temporary Protocols, and supports internal, customer, and regulatory audits. Emphasizes Good Documentation Practices, 5S, and quality metrics reporting.

Essential Functions:

  • Coordinate and maintain employee training requirements in accordance with the Quality Management System (QMS).
  • Assign required training based on employee roles, applicable procedures, work instructions, and regulatory requirements.
  • Monitor training completion and follow up on overdue or incomplete training.
  • Maintain accurate and controlled employee training records and documentation.
  • Support the development, revision, and issuance of training materials, including procedures, work instructions, and quality-related communications.
  • Coordinate training activities associated with new or revised procedures, work instructions, and QMS documents.
  • Prepare training status reports, metrics, and other information for Quality Management review.
  • Support internal, customer, and regulatory audits by providing training records and other required documentation.
  • Coordinate and maintain the Quality Hold process for products, components, materials, or processes identified as potentially nonconforming.
  • Ensure Quality Holds are properly documented, identified, communicated, and controlled in accordance with established procedures.
  • Maintain the Quality Hold log and monitor the status and aging of open Quality Holds.
  • Ensure Quality Hold records are complete and properly closed following the approved disposition and completion of required actions.
  • Coordinate the initiation, review, approval, implementation, monitoring, and closure of Temporary Protocols in accordance with established procedures.
  • Maintain accurate records of Temporary Protocols, including effective dates, expiration dates, approvals, and required follow-up actions.
  • Ensure Temporary Protocol documentation is complete, controlled, and readily available for audit and regulatory review.
  • Comply with Good Documentation Practices (GDP) and ensure quality records are accurate, legible, complete, and traceable.
  • Adhere to all applicable safety policies and procedures and contribute to the achievement of departmental and organizational safety goals and objectives.
  • Identify opportunities for continuous improvement and actively participate in the implementation of approved improvement initiatives.
  • Effectively manage time, energy, and available resources to meet established priorities and departmental goals.
  • Maintain a clean and organized work environment in accordance with 5S principles.
  • Complete all required training applicable to the assigned position and maintain required qualifications.
  • Demonstrate a positive, flexible, and collaborative approach and a willingness to take on additional responsibilities as requested or required.
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