Coordinator

Crewing Operations Coordinator

• Location: Crawley, West Sussex
• Job Type: Full-time
• Salary: £30-32k

Are you looking to join a dynamic team working within a leading international company, supporting corporate, sport, broadcast and entertainment industries. As a Crewing Operations Coordinator, you will be responsible for the coordination and booking of onsite crew for all live events in a professional, effective and timely manner. This role is ideal for someone with exceptional relationship management and customer service skills, along with a high level of time management and attention to detail.

Day-to-Day duties of the Role:

• Source and book technical crew for multiple events worldwide, including negotiation of rates and expenses.
• Plan and arrange complex crew travel arrangements, including flights, trains, car hire, and transfers.
• Manage the application and processing of VISA, work permits, or second passport requirements.
• Handle event accreditation processes and maintain accurate internal records.
• Manage and maintain on-site engineer and freelancer diaries on our in-house system, Rental Point.
• Monitor and process Purchase Orders and ensure timely reconciliation of all invoices and purchase orders for travel and expenses.
• Assess freelance crew at the time of engagement against IR35 tax rules and maintain accurate internal records.
• Source and process new freelancers through the contractor approval process.
• Update and maintain Public Liability Insurance (PLI) data and crew data including passports, certification, and company status.
• Assist in the administration and booking of all on-site crew training and maintain the crew training matrix.

Required Skills & Qualifications:

• Ability to plan and prioritise workloads and multi-task under pressure.
• Strong and confident communication skills with positive interpersonal abilities.
• Proven track record in customer service and meticulous attention to detail.
• General computer literacy with good working knowledge of Microsoft Office packages.
• Pro-active and self-motivated with the ability to use initiative and escalate issues when appropriate.

Benefits:

• Competitive salary package.
• Opportunities for professional development and training.
• Work in a dynamic and supportive environment.
• Be part of a company that values innovation, integrity, and a one-team approach.

Apply online now to be considered for this vacancy.