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Coordinator, Resource Management

Open 19d

Summary

Coordinates staffing for client projects at a Canadian accounting and advisory firm, matching team skills and availability to engagements using professional services automation tools.

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

  • Coordinate assignment of client service staff to client engagements based on availability, billable targets, skill sets, and project requirements
  • Maintain real-time visibility of staffing pipelines, engagement schedules, and future resource needs
  • Maintain accurate resource data in professional services automation (PSA) or project management systems
  • Update and manage skills inventories, certifications, and practice-specific capability databases
  • Serve as a centralized point of contact for staffing requests from engagement managers and partners
  • Flag resource conflicts, overallocations, and underutilization, and recommend viable staffing solutions
  • Assist in forecasting demand and capacity across practices and service lines
  • Monitor and report on staff utilization, billability, and workload distribution to support staffing decisions and operational planning
  • Ensure teams accurately track time and align with firm standards for timekeeping and billing
  • Communicate changes in project timelines, staffing shifts, and employee availability
  • Collaborate with Human Capital and Talent teams on onboarding schedules, skill updates, and staffing readiness for new hires
  • Support continuous improvement of staffing processes, tools, and governance frameworks
  • Contribute to the development of standardized resource planning policies and best practices across the firm
  • Assist with compliance activities including audit preparation and quality checks on time-reporting
  • Maintain flexibility to travel, as necessary

Skills and Experience

  • Bachelor’s degree in business or a related field preferred
  • Experience in a professional service, consulting, or project-based environment preferred
  • 2-3 years of relevant work experience is an asset
  • Strong proficiency in excel, project management tools or reporting tool skills
  • Strong analytical and organizational skills with high attention to detail
  • Excellent communication, collaboration and ability to influence at various levels of the organization
  • Thrives in fast-paced environments, managing competing priorities
  • Discretion and professionalism when handling sensitive information
  • Takes initiative, demonstrates flexibility and is a team player
  • Written and verbal English language skills
  • Written and verbal French language skills

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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