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Coordinator RO Business Operations

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

As a Resort Coordinator Specialist you will support the financial operations of our resort location(s). This position demands a high level of accuracy, organizational skills, and a commitment to our Spirit of Service culture, which prioritizes exceptional customer service and teamwork. You will be responsible for essential financial tasks, including invoice management, purchase order processing, departmental reporting, and month-end procedures.

· Daily Revenue Reporting: Prepare the Daily Manager Revenue Review Report (DMRR), ensuring precision and timely delivery.

· Accounts Payable Processing: Process and code invoices, ensuring adherence to company policies and vendor agreements.

· Financial Reconciliation: Manage and reconcile departmental checkbooks, maintaining financial accuracy and oversight.

· Month-End Accruals: Prepare monthly accruals, collaborating with the Senior RO Specialist to confirm accuracy and completeness.

· Vendor Relations: Address vendor inquiries for Elara and Elara HC professionally, providing efficient service and resolving issues as needed.

· Payroll review/processing: Ensure all payroll is reviewed and approved by each department manager, submit payroll uploads, etc

· Accounts Receivable: Review city ledger balances and ensure all balances are reconciled & collected on within contract terms

· Special Projects and Support: Assist with special projects and requests, collaborating with the Senior Business Manager to enhance department efficiency and performance.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Strong multi-tasking skills, with the ability to prioritize tasks effectively to meet deadlines.

  • Self-motivated with above-average organizational skills and attention to detail.

  • Commitment to excellent service standards, ensuring guest and coworker satisfaction through professional and prompt responses.

  • Proficient English communication skills, both verbal and written, to interact clearly with guests, owners, and team members.

  • Proficiency in Excel, Word, and 10-key typing; Oracle experience is a plus.

  • Strong mathematical abilities for quick and accurate calculations.

  • Exceptional data entry accuracy.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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