Coordinator - Sales
General Description:
The sales coordinator is responsible for supporting sales managers, coordinating sales activities, and maintaining relationships with clients and members in an effort to sell, service and market Atlanta & Georgia as a premier destination for group travel and meetings.
Responsibilities (including, but are not limited to the following)
Sales & Services
- Answer incoming sales calls and route to appropriate resource
- Promote and redirect callers to online request for proposal system
- Maintain phone lines for assigned managers as directed
- Maintain appointment and/or travel schedule for assigned managers
- Assist with maintaining programs, projects and expenses according to ACVB guidelines
- Assist with lead catching duties
- Qualify leads to include identification of group schedule, room night needs and convention center space
- Send leads to hotels and convention center, execute appropriate follow-up
- Assist with preparing bid presentations for destination/site selection committee
- Assist with coordinating customer site inspections
- Distribute definite booking and lost information to all parties involved in the lead process
- Generate sales kits and bid books
Other Duties
- Maintain a positive working relationship with ACVB members
- Maintain current knowledge of member hotels (inventory), venues, restaurants, attractions, etc.
- Attend ACVB, member, and hospitality related events as directed
- Provide additional support to department projects and related ACVB programs as directed
- Stay up to date with hospitality industry trends