Corporate IT & Information Security Administrator
Summary
Manage and secure corporate IT infrastructure, including Windows environments, network devices, and cloud services. The role involves end-user support, identity management via AD/Entra ID, security monitoring, and disaster recovery to ensure reliable and compliant internal IT operations.
About the role
The Corporate IT & Information Security Administrator is responsible for maintaining reliable, secure, and compliant IT services for internal users. This includes administering Microsoft Windows environments, endpoint devices, identity and access management, network infrastructure, virtualized systems, cloud services, backup and recovery processes, and security monitoring controls.
Responsibilities
Administer Corporate IT systems, including user accounts, endpoint devices, Microsoft Windows platforms, productivity tools, printers, collaboration services, and internal support workflows
Provide responsive end-user support, resolve service tickets, onboard and offboard employees, and maintain accurate IT asset and access records
Manage identity and access controls, including account provisioning, privilege reviews, password policies, multi-factor authentication, and least-privilege access practices
Operate and maintain Corporate IT infrastructure across on-premises and cloud environments, including servers, virtualization platforms, storage, network devices, backup systems, and monitoring tools
Configure and support network infrastructure such as switches, routers, wireless access points, firewalls, VPN services, and secure remote access solutions
Monitor security alerts, endpoint protection, vulnerability scan results, patch status, and system logs; escalate and coordinate remediation of security risks and incidents
Maintain security hardening standards for endpoints, servers, cloud services, and network devices in alignment with company policies and industry good practices
Support information security governance activities, including IT policy documentation, SOP maintenance, audit support, risk tracking, compliance evidence collection, and user awareness initiatives
Coordinate backup, recovery, business continuity, and disaster recovery procedures to ensure availability and resilience of Corporate IT services
Work with internal stakeholders and vendors to plan, implement, troubleshoot, and continuously improve secure Corporate IT services
Requirements
Degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, Electronics Engineering, or a related discipline; diploma holders with relevant hands-on experience may also be considered
Minimum 3 years of relevant experience in Corporate IT administration, infrastructure support, network administration, endpoint management, or information security operations
Strong working knowledge of Microsoft Windows endpoint and server administration, Active Directory or Microsoft Entra ID, Intune MDM, group policies, user lifecycle management, and access control
Experience supporting enterprise endpoints, endpoint protection, patch management, device hardening, asset management, and remote support tools
Knowledge of TCP/IP networking, routing, switching, VLANs, DNS, DHCP, VPN, firewall concepts, wireless networking, and secure network administration
Experience with virtualization and cloud platforms such as VMware, Hyper-V, Microsoft Azure, AWS, or similar environments
Understanding of information security principles, vulnerability management, security monitoring, incident response, backup and recovery, and audit support
Ability to document procedures, maintain operational records, prepare audit evidence, and communicate technical issues clearly to business users and stakeholders
Strong troubleshooting, analytical, prioritization, and follow-through skills, with a service-oriented mindset
Professional certifications in Microsoft, VMware, Cisco, ITIL, cybersecurity, cloud, or security operations are advantageous