Corporate Quality Assurance Coordinator
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
- Assists in the development, documentation and implementation of Quality Assurance procedures and
programs to ensure compliance with regulatory requirements, various standards and Dynacare policies. - Performs ongoing reviews and analyses of various documented procedures and programs in Dynacare Quality
manuals to ensure compliance with various regulatory bodies’ requirements and improve/update existing
procedures and programs specific to regulatory compliance, thereby ensuring excellence. - Participates in accreditation and inspection processes from regulatory bodies as required.
- Prepares summary statistics reports for presentation to the Senior Manager, Regional Quality or Clinical &
Regulatory Quality Compliance Manager utilizing MS Office suite of products as appropriate. - Evaluates responses to Complaint and CAPA non-conformances and performs follow-up with respondents as
required to ensure resolution and efficacy, reporting any unresolved issues to the Senior Manager, Regional
Quality or Clinical & Regulatory Quality Compliance Manager. - Engages, coaches and mentors Dynacare staff in various Quality programs and procedures.
- Ensures roll-out of Quality initiatives as directed and works with cross-functional teams to initiate and deliver
new or updated Quality Management System programs. - Creates powerful and persuasive presentations as assigned.
- Encourages trust and open communications through addressing internal client concerns and inquiries. Ensures
proactive internal client support and guidance is provided, including professional and personal assistance when
answering inquiries. - Occasionally performs Quality Assurance audits, prepares reports, and enters non-conformances into the
electronic Quality Management System as required. May also perform external quality audits of vendors and
other providers. - Completes special projects and extra duties as assigned.
- Bachelor's degree in a science-related field
• Understanding of laboratory operations, as demonstrated through medical laboratory
technical department related experience.
• Embraces Quality Assurance principles. - Understands and promotes principles of the quality management system
- Manages and prioritizes work using time management skills and techniques
- Applies great attention to detail
- Strong problem solving, data analysis/trending, and issues-resolution abilities
- Demonstrated proficiency of MS Office suite of products
- Verbal or written French language skills are an asset
- Normal office/medical laboratory environment
- Occasional travel may be necessary
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.