Corporate Sales and Tender Executive

Company Overview

Founded in 1959, Cathay Photo is a leading retailer and distributor of photography and professional video equipment in Singapore, known for integrity, dedication to competitive pricing, and excellent customer service by knowledgeable in-store professionals.

Job Summary

Support corporate sales and business development by managing customer enquiries, preparing quotations and tender submissions, and coordinating with internal and external stakeholders to ensure timely and accurate order fulfilment.

Responsibilities

• Respond promptly and professionally to customer enquiries and feedback via phone and email to ensure customer satisfaction
• Promote the Company’s products and services to corporate customers to support business growth
• Follow up on quotations, enquiries, orders, and customer requirements to ensure timely conversion and fulfilment
• Prepare accurate corporate and export quotations and other sales-related documents to facilitate sales processes
• Identify and monitor government and public-sector tender opportunities by reviewing requirements and submission deadlines
• Prepare and coordinate government tender submissions, including quotations, product specifications, and supporting documents, ensuring compliance with tender requirements
• Liaise with internal departments, suppliers, and external parties to obtain necessary information, pricing, certifications, and documentation for tender submissions
• Follow up on submitted tenders, clarify requirements, and coordinate with relevant parties on tender outcomes, contracts, purchase orders, and fulfilment
• Handle customer feedback and resolve sales-related issues professionally, escalating to management when necessary
• Maintain up-to-date knowledge of the Company’s products, services, pricing, promotions, and corporate sales policies to provide accurate information to customers
• Assist with ad hoc duties and responsibilities as assigned by the Company

Preferred competencies and qualifications

• Diploma in Business Administration, Sales, Marketing, or related discipline
• Minimum 2 years of relevant experience in corporate sales, wholesale sales, business development, sales coordination, or related fields
• Experience in camera, photography, consumer electronics, IT, or related industries
• Knowledge and interest in cameras, lenses, photography equipment, accessories, and related products
• Experience managing corporate accounts, wholesale customers, institutional clients, or government agencies
• Strong understanding of sales processes including preparing quotations, following up on enquiries, processing orders, and maintaining customer relationships
• Proficient in Microsoft Office, especially Excel and Word
• Effective communication skills with customers, suppliers, government agencies, and internal departments
• Strong attention to detail and accuracy in preparing quotations, tender submissions, pricing, and product information
• Good organisational skills to manage multiple enquiries, quotations, orders, and tender deadlines
• Ability to work independently and collaboratively in a fast-paced office environment
• Proactive, responsible, results-oriented with strong follow-up skills
• Positive attitude and willingness to learn
• Existing network of corporate, institutional, education, media, government, or photography-related customers is advantageous
• Proficiency in English and Mandarin to communicate effectively with Mandarin-speaking customers

Other Information

Working Days and Hours:

• 5 days a week, Monday to Friday
• 9:00am to 6:00pm (includes 1-hour lunch break)

Benefits:

• Dental
• Medical
• Staff Discount