Corporate Trainer – Mortgage Sales
SimplyPMG is seeking a motivated and experienced Corporate Trainer – Mortgage Sales to support the growth and success of our Sales and Operations teams through engaging training, coaching, and development initiatives. This fully remote position plays a critical role in training new team members, enhancing sales performance, and ensuring employees have the knowledge, skills, and confidence to succeed in a fast-paced mortgage environment.
The Corporate Trainer partners closely with Sales Leadership, Operations, and Learning & Development to deliver high-quality training programs, evaluate performance, and identify opportunities for continuous improvement. The ideal candidate is passionate about developing others, possesses strong mortgage industry knowledge, and thrives in a collaborative, performance-driven culture.
Qualifications:
- Develop and facilitate engaging and standardized onboarding training curriculum and programs for newly hired Loan Officers and support staff, ensuring a successful transition into their roles.
- Deliver ongoing sales, systems, product, and process training that reinforces best practices and supports continuous professional development.
- Conduct call monitoring, coaching sessions, and performance evaluations to identify strengths, opportunities, and individualized development plans.
- Partner with Sales Leadership to monitor trainee progress, communicate performance trends, and address attendance, engagement, and behavioral concerns in accordance with company policies.
- Maintain current knowledge of mortgage products, lending guidelines, compliance requirements, and industry trends to ensure training materials remain accurate and relevant.
- Collaborate with Learning & Development and department leaders to create, update, and enhance training content, job aids, and learning resources.
- Support the implementation and rollout of new products, systems, initiatives, and company programs through effective training and change management.
- Foster a positive learning environment that encourages participation, accountability, and continuous improvement.
- Serve as a trusted resource for employees by providing ongoing guidance, mentorship, and support throughout their development journey.
- Assist in evaluating the effectiveness of training programs by measuring learner engagement, knowledge retention, and post-training performance outcomes.