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New York Life Insurance Company

Open 20d

Corporate Vice Pres, Dir, AI/Agentic Experience Strategy and UX Architecture - Consumer Journeys

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Summary

Executive-level role at New York Life leading AI/agentic experience strategy and UX architecture for consumer journeys. The person shapes next-generation, AI-enabled digital experiences for the insurer's customers, bridging experience strategy and UX architecture.

For over 180 years, New York Life Insurance Company has helped people achieve financial security and peace of mind. As a Fortune 100 company and the largest mutual life insurer in the United States, we are now transforming how we deliver on that mission, building AI-enabled, next-generation digital experiences that redefine how we connect with the people and institutions we serve. This is a rare opportunity to shape that future from the inside. Position Overview This role is the strategic facil…
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