Correspondence Controller

Based in Washington Headquarters Service (WHS), this position is within the Classified Support Branch (CSB) of the Correspondence Management Division (CMD). CMD provides critical administrative and staff assistance to the Secretary of Defense, Deputy Secretary, and Executive Secretary. The division is responsible for developing and implementing correspondence and mail management policies across the OSD and DoD components.

The incumbent serves as a Correspondence Controller on a rotating shift basis in CSB. The Branch remains operational whenever the SecDef and DepSec are in their offices, to include evenings, weekends, and holidays, with all personnel "on call" during off-duty hours. Incumbent may be required to perform shift work and work unusual hours during peak work periods on an unscheduled or no advance notice basis. Directs the identification, logging, and routing of sensitive, classified executive correspondence for the SecDef, DepSecDef, and ExecSec on a rotating, 24/7 on-call shift basis; extracts metadata and analyzes subject matter to assign OPRs and track actions in CATMS. Serves as the authoritative resource on classified document protocols, auditing complex files to ensure strict compliance with DoD Manual 5200.01-V2 (Marking of Information) and DoD Manual 5110.04-V1-2 (Manual for Written Material) at page, subject, and paragraph levels. Exercises delegated authority to operate the Ghostwriter Autopen system, inscribing executive signatures/initials on official documents while validating approval authorities and performing final quality reviews of outgoing packages. Serves as an official courier for extremely sensitive, classified materials across the Washington National Capital Region (NCR) to the White House, Congress, and State Department; coordinates priority shipments via the State Department Diplomatic Pouch. Manages the compilation, digitization, and systematic safekeeping of classified official executive files; conducts regular accountability audits of classified holdings in compliance with National Archives and Records Administration (NARA) mandates.