Cosmetic Medical Receptionist

Becker Plastic Surgery is a premier cosmetic and facial plastic surgery practice seeking a patient-centric Medical Receptionist to support front desk operations, patient communication, and daily office flow.

This is not a traditional medical receptionist role. It’s a fast-paced position focused on cosmetic patients, customer service, organization, and teamwork.

What You’ll Do

You’ll play a key role in the cosmetic patient experience. You’ll support patients from check-in through follow-up, while keeping the day moving smoothly behind the scenes.

• Welcome and check in cosmetic patients; guide them through intake, forms, and consents
• Room patients efficiently and support patient flow throughout the day
• Schedule consultations, procedures, and follow-ups; confirm appointments and manage next steps
• Communicate with patients via phone and email in a warm, professional, and confident manner
• Collect and securely process deposits and payments; close out the cash drawer accurately
• Prepare paperwork and ensure charts are complete and organized
• Assist with 3D imaging and before-and-after photos (training provided)
• Support providers by preparing rooms, setting up trays, and validating markings as needed
• Turn over rooms and restock supplies to maintain a high-end environment
• Apply numbing cream and assist with pre-procedure preparation when appropriate
• Manage shared inboxes and respond promptly to patient inquiries
• Pitch in where needed—this role requires flexibility, teamwork, and a willingness to help keep the practice running smoothly.

Experience & Skills:

• Front desk, admin, hospitality, or customer service experience preferred
• Aesthetic, cosmetic, or plastic surgery experience is a plus — not required
• Comfortable with computers, scheduling systems, and basic office tech
• Strong communication skills (written and verbal)
• Professional appearance and positive attitude

Ideal Candidate is:

• Friendly, calm, and professional
• Self-starter with strong follow-through
• Enjoys variety and staying busy
• Team player who takes ownership

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance