Cost Clerk

Overview of the role

The cost clerk at Al-Futtaim Motors is a crucial role focused on precise management of job costing according to retail and distributor guidelines. This position requires a diligent approach to verify, process, and administer all departmental job costings. Conflict resolution and communication skills are necessary to address rejected job cards, ensuring complete adherence to operational programs and maximizing productive work hours. Reporting directly to the service manager, the cost clerk aids in minimizing lost hours by ensuring accurate claim of manufacturer's repair time and proper job card handling.

What you will do

Complete the daily process, review, verification, and processing of job cards.

Ensure that productive working hours are claimed against each repair type and minimize lost productive hours.

Ensure that each job card meets the distributor recommended operational programs to ensure correct procedure and Kaizen adherence.

Review each repair to ensure the approved manufacturer's repair time is claimed and processed.

Ensure correct use and allocation of repair codes on all job cards.

Escalate all non-costed repairs over 72 hours to the service manager.

Conduct weekly reviews of work in progress to ensure all job cards are processed and costed.

Receive, process, and administer departmental job costing in accordance with retail and distributor process requirements and guidelines.

Return unacceptable job cards to the appropriate department with clear and concise reasons for rejection.

Required skills to be successful

Basic qualification or high school graduate.

Proficiency in MS Office, especially MS Excel.

Strong English communication skills.

Self-motivated and self-driven person.

Must be a UAE national with family book.

What qualifies you for the role

Basic qualification or high school diploma.

Previous experience in administration or back-office operations strongly preferred.

Excellent English and Arabic speaking skills; must engage confidently with clients and colleagues.

Proficiency in MS Office, particularly in Excel.

Self-motivated and self-driven towards achieving objectives.

Customer-oriented with effective decision-making and problem-solving abilities.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.