Cost Clerk

Overview of the role

Join Al-Futtaim Automotive as a Cost Clerk – Toyota Al Badia and play a key role in supporting our aftersales operations through accurate costing, invoicing, and administration of workshop repairs. This position is essential to ensuring that all workshop activities are processed accurately and efficiently, supporting revenue generation, operational excellence, and compliance with Toyota and company standards. You will work closely with service and workshop teams to maintain the integrity of repair data, job costing, and invoicing processes.

What you will do

Review, verify, and process completed job cards in a timely and accurate manner

Ensure productive labor hours, consumables, parts, and repair codes are correctly allocated and invoiced

Support workshop operations by maintaining accurate costing records and minimizing lost productive hours

Ensure all job cards comply with distributor and manufacturer operational standards

Monitor work-in-progress (WIP) and support the timely closure of repairs

Escalate outstanding or non-costed repairs as required

Maintain accurate records and support reporting requirements through SAP and other business systems

Collaborate with service and workshop teams to ensure smooth aftersales operations and customer satisfaction

Required skills to be successful

Strong attention to detail and accuracy

Good analytical and problem-solving abilities

Knowledge of automotive workshop processes and job costing principles

Strong organizational and administrative skills

Effective communication and teamwork skills

Proficiency in Microsoft Excel and Word

SAP knowledge is highly desirable

Ability to manage priorities and work effectively in a fast-paced environment

About the team

You will be part of Toyota Aftersales team, working closely with Service Advisors, Workshop teams, and management to ensure all repair orders are accurately processed and completed in line with operational standards. At Al-Futtaim Automotive, we are committed to delivering exceptional customer experiences while providing our employees with opportunities for growth and development.

What equips you for the role

High school, college, or university education

Automotive qualification or government/national trade certificate in mechanical automotive engineering is preferred

Minimum 2 years of experience in an automotive administration, reception, or costing role

Knowledge of automotive repair processes and workshop operations

Strong computer literacy, including Excel and Word

Good command of the English language

Experience working with SAP dealer systems is an advantage

A customer-focused mindset and commitment to operational excellence

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.