Costing Clerk

Functional roles and responsibilities

• To prepare accurate and efficient costing of all retail, warranty and internal job cards and to ensure customers get accurate invoices on time.

• Segregate between retail/internal and warranty jobs on a job card.

• Complete costing for all retail and internal labour/consumables and sublet lines and group them together as per charge type using menu code and charge type.

• Ensure the jobs are costed using standard labour operation using appropriate RTS/SLTS code.

• Ensure the time allocated for the jobs is correct as per the operation code and it is charged in full so as to maximize profitability.

• Escalate to the location manager all the cases where excessive non-chargeable allowed time has been approved by team leader.

• Ensure appropriate labour rates are used as per charge type.

• Ensure all labour, parts and sublet costs are recorded against each repair.

• Ensure all the charge lines for internal/service contract charge type on the job cards are invoiced.

• Assist in warranty costing if required.

• Ensure all internal job cards are supported with proper authorization.

• Prepare MIS reports as and when required by the manager and report on all cases of customer dissatisfaction.

• Reconcile/verify incentive payments for service advisors, team leaders etc.

• Preparation of IPO and LPOs for sublet jobs and to make sure it is charged to the appropriate department.

• Assist in service contracts and menu price list in coordination with workshop manager and technical support manager.

• Follow-up with warranty department, service advisors if any repair order is kept pending for more than 30 days.

Education/certification and continued education

• Graduate in commerce.

Years of experience

• 3 – 5 years experience in costing in an automotive franchise.

Knowledge and skills

• PC literate with good administration skills.