Counsellor

• Counsel prospective candidates on career opportunities in the insurance sector, IC-38 certification, POSP roles, and employment prospects.
  
• Screen candidates against the project's eligibility criteria and facilitate the admission process.
  
• Complete candidate registration, documentation, and maintain accurate beneficiary records.
  
• Ensure candidates understand the training schedule, assessment process, certification requirements, and placement opportunities.
  
• Achieve monthly enrollment targets while maintaining the quality of candidate selection.
  
• Conduct orientation sessions for newly enrolled candidates and their parents/guardians, where required.
  
• Follow up with enrolled candidates to improve attendance, retention, and course completion.
  
• Motivate learners to successfully complete the IC-38 curriculum and appear for the certification examination.
  
• Coordinate with trainers and the Center Manager to address learner concerns and minimize dropouts.
  
• Maintain regular communication with candidates through phone calls, WhatsApp groups, SMS, and other digital channels.
  
• Promote self-enrollment through QR codes, digital campaigns, and beneficiary referral programmes.
  
• Encourage existing beneficiaries and alumni to refer eligible candidates.
  
• Support mobilization campaigns, job fairs, awareness drives, and institutional outreach activities.
  
• Coordinate with HO, IRDAI-approved training partners, and placement teams for candidate interviews and placement opportunities.
  
• Maintain daily, weekly, and monthly MIS related to mobilization, admissions, attendance, counselling, certification, and placements.
  
• Collect candidate feedback and support continuous improvement of the programme.
  
• Ensure compliance with project guidelines, donor requirements, and organizational policies.
  
• Perform any other responsibilities assigned by the Center Manager or Project Manager.
  

Requirements

Skills Required

• Strong counselling and interpersonal skills.
  
• Excellent communication in Hindi and the local language (English preferred).
  
• Community mobilization and stakeholder engagement.
  
• Candidate relationship management.
  
• Documentation and MIS reporting.
  
• Proficiency in MS Office and digital communication tools.
  
• Ability to achieve mobilization and enrollment targets.
  
• Willingness to travel locally for outreach and mobilization activities if required
  

Benefits