Counter Parts Sales

Position summary:

Responds to Customer requests for all parts sales. Responsibilities: While responsibilities may vary, the following are general duties that may or may not be required of a particular employee in this position.

• Order Parts/Intake Parts Orders: Receive and ensure all orders are complete.

• Researching parts on computer software.

• Retrieving parts for customers.

• Preparing parts orders for delivery.

• Core Returns Management: Document return cores and track core returns to ensure proper credit applied.

Qualifications:

• Previous Parts Sales Experience a Plus.

• Experience in a Parts Department with good understanding of inventory management – 2 years.

• Customer Service skills: Able to deal effectively with our internal customers, as well as external customers.

• Dependable worker able to carry out a series of work instructions without constant supervision.

• Must be physically able to lift and pull up to 20-30+ pounds regularly in order to stack and load parts onto pallets.

• Computer literacy – Excel - able to navigate different programs for ordering, tracking and monitoring status or orders and returns. Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression – The ability to communicate information and ideas in speaking so others will understand.

• Speech Clarity – The ability to speak clearly so others can understand you.

• Speech Recognition – The ability to identify and understand the speech of another person.

• Written Comprehension – The ability to read and understand information and ideas presented in writing.

• Vision – The ability to see details at close range (within a few feet of the observer).

• Coordination - Adjusting actions in relation to others' actions.

• Time Management - Managing one's own time or the time of others. Attributes:

• Static Strength - The ability to exert maximum muscle force to lift (20-30+ lbs.), push, pull, or carry objects.

• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

• Sitting for long periods of time required for computer work, order, researching parts, etc.

• Going from sitting to standing repeatedly throughout the day.

Experience and/or Education: High School Diploma (or GED or High School Equivalence Certificate); None This position is an indoor administrative position with a computer work station accounting for approximately 80-90% of the work day. Exposure to outdoor conditions will be encountered for 10-20% of this incumbents workday as they are intaking and processing the parts for delivery.