Counter Sales Associate (4126)

Position Summary
The Counter Sales position is responsible for delivering seamless customer experience and supporting daily team operations. This role requires high-quality, reliable service, while demonstrating clear, positive communication with both customers and team members. This individual contributes to a collaborative work environment and applies strong industry knowledge to effectively meet customer needs.

Primary Duties and Responsibilities

• Assist customers with past invoices

• Ensure all billing is up to date from prior day's invoices and tickets

• Quote prices and prepare sales orders

• Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs

• Entering proper information to generate accurate invoices for pick up or delivery

• Accurately locate and pick products for order fulfillment

• Estimate date of deliveries based on knowledge of production and delivery schedules

• Assess and determine warranty items while ensuring adherence to manufacturer policies and meeting the specific needs of each customer

• File warranties for customers to ensure they receive credit for said items in a timely manner

• Keep accurate notes of all interactions and organize paperwork appropriately

• Stock, clean, and maintain show room

• Schedule warehouse transfers as needed

• Other retail warehouse duties assigned as needed