Counter Sales - Bearings & Power Transmission

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales – Bearings & Power Transmission based out of Saint John, NB.

RESPONSIBILITIES

Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
Provide reliable updates on product availability, shipment status, and delivery timelines

Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues

Help maintain an organized, stocked, and professional counter area
Build and maintain strong relationships with new and repeat customers
Provide back-up support in the warehouse with shipping, receiving, moving inventory & assist with scheduled physical inventory counts as requested
Perform other duties as assigned

QUALIFICATIONS

2 or more years of experience in an Inside Sales role is strongly preferred
Preference will be given to individuals with experience working in/around bearings, power transmission, & other industrial components/systems or related

Strong customer service & solutions focus with professional demeanor
Collaborative and able to develop/maintain relationships with ease inside & outside the organization
Excellent verbal and written communication, listening, negotiation, and phone skill

The ability to effectively read technical documentations, then capture and communicate findings & specifications

High integrity with strong ethical standards
Proven problem-solving, analytical, and organizational abilities with strong attention to detail
Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)