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Style Crest

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Counter Sales & Warehouse

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Description

Are you someone who enjoys helping customers, thrives in a fast-paced retail environment, and knows how to keep things running smoothly behind the counter? We’re looking for a Counter Sales & Warehouse Associate who is energized by customer interaction and enjoys working hands-on with products and solutions. This role is primarily counter sales-focused, supporting our walk-in customers with product inquiries, order pickups, and quotes. While you'll also pitch in with warehouse operations when needed, this position is ideal for someone who is at their best working face-to-face with customers and building positive relationships.

Style Crest has a 50+-year tradition of growth and innovation in the building products industry. The organization has a commitment to the manufactured housing industry and the residential exterior cladding market with an extensive product offering and a dedicated service platform that customers count on to support the success of their businesses.

KEY AREAS OF RESPONSIBILITY:

  • Maintains good customer service skills while interfacing with customers on customer pickups.
  • Provides customers with quotes, pulling customer orders and assisting customers with product inquiries.
  • Pull orders for customer pick up and assist customers loading product as required
  • Loading and unloading products in a safe and efficient manner using necessary tools, equipment, and skills, lift trucks, pallet jacks, etc., and may involve lifting and moving heavy loads
  • Verify the accuracy of inbound receiving lists and receive product into inventory using the appropriate tools and systems, computer systems.
  • Engage in warehousing duties such as picking/packing and/or storing of inventory, housekeeping duties, and product movement
  • Order fulfillment with pick accuracy and reporting inventory shortages to management
  • Key in transfers and receives transfers and orders.
  • Assist in ordering products from store level vendors
  • Assist in cycle count/inventory management responsibilities as assigned by the manager
  • Assist the branch manager as directed
  • Assist the Sales team as directed by branch manager
  • Maintaining clean, safe work areas at all times
  • All other duties as assigned
  • May be required to drive company vehicle to pick up product from vendors

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

  • Bilingual in Spanish required
  • Prior sales/customer service experience preferred
  • Strong customer service skills
  • Professional telephone and email skills/communication
  • Demonstrates Customer-First attitude and behavior
  • Ability to be a team player committed to the success of the business
  • Excellent performance as evidenced by results produced
  • Operates from a clear set of positive values and principles
  • Has high moral character
  • Proactive and takes initiative; able to take risks
  • Committed to continuous learning
  • Ability to multi-task
  • Demonstrated abilities/skills in problem, decision making, and conflict resolution.

To learn more about our company please visit us at:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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