Course Administrator

At Get Licensed, we help people get training, get licensed and find work, and we do this by leveraging technology to make the whole process as efficient and easy as possible. We operate across a number of verticals, and we’re looking to expand those verticals to cater to demand in the UK. We've helped more than 400,000 people get licensed and find work and are consistently rated 5-star on Trustpilot with over 32,000 reviews.

We're looking for a proactive, energetic and highly organized Course Administrator to join our busy team at a pivotal time. This is a fast-paced, hands-on role at the heart of our examination and qualification administration - perfect for someone who thrives under pressure, learns fast, and takes genuine pride in getting things right.

If you're the kind of person who likes being busy, spots problems before they become issues, and enjoys the satisfaction of a well-run process, we want to hear from you.

What you will be doing

• Managing a busy and varied administrative workload across multiple priorities
• Supporting examination and qualification administration from start to finish
• Completing thorough pre- and post-examination checks
• Processing and monitoring exam results and certificates
• Maintaining accurate records, trackers and internal systems
• Acting as a point of contact for training providers and internal teams
• Supporting the Customer Service team with queries as needed
• Supporting both online and in-person examination processes
• Reviewing documentation and chasing up missing information
• Flexing across the team to support different areas as priorities shift
  

What we're looking for

• Quick-thinking, proactive and highly organised
• Excellent attention to detail — nothing slips through the net
• Confident juggling multiple tasks and tight deadlines without losing accuracy
• A strong communicator who works well as part of a team
• Comfortable with spreadsheets and online systems
• A natural problem-solver who takes ownership rather than waiting to be told
• A fast learner with a genuinely positive, can-do attitude
  
• Previous administration experience is preferred. Experience in examinations, education or training is a bonus, but not essential — full training will be provided to the right person.
  

Expected Behaviors

We're primarily non-hierarchical, allowing all our colleagues to take responsibility from day one. We are committed to achieving excellence whilst having fun and being highly curious. We are passionate about hiring fantastic individuals who thrive in an open, fast-paced and collaborative environment, are accountable to themselves, and are willing to roll their sleeves up to get stuff done.

There are certain behaviors we expect from our colleagues, and the key ones are below. Fundamentally we expect everyone at Get Licensed to Do The Right Thing. We measure performance against these behaviors as part of each team member’s monthly performance review:

• • • Agility: We move fast, adapt quickly, and continuously improve.
    • Curiosity: We never stop learning and seeking better ways to do things.
    • Excellence: We set new standards and strive to exceed expectations.
    • Care: We care deeply for the work we do, for each other, and for our customers.

What we offer

• Competitive base salary with additional benefits, including private medical insurance, and paid holiday.
• Unlimited opportunities for career growth and professional development
• The chance to influence and improve training delivery across the organization.
• Join a dedicated and professional team where your ideas are welcomed and your commitment rewarded.
• As the face of Get Licensed, you will be required to lead by example, and live the Get Licensed values to their fullest, based around Doing the Right Thing.