Course Materials Manager - Bronco Bookstore #755397846

Help Students Succeed — Join the Bronco Bookstore Team!

Course Materials Manager | Cal Poly Pomona Enterprises

Are you passionate about retail operations, inventory management, and providing exceptional customer service? Join the Bronco Bookstore team as our Course Materials Manager and help ensure students have access to the textbooks and course materials they need for academic success.

In this role, you will oversee course materials operations, including the Instant Access Complete (IAC) and Flexible programs, textbook purchasing and inventory management, vendor relationships, and general book department operations. You will collaborate with faculty, campus partners, students, and vendors to support a seamless course materials experience while balancing customer needs, inventory availability, and budget goals.

What You’ll Do

• Manage Course Materials Programs: Maintain the Instant Access catalog each academic term, coordinate digital and print course materials, communicate program policies and deadlines, and troubleshoot digital access issues.
• Oversee Purchasing and Inventory: Determine order quantities, source materials based on cost and availability, place purchase orders, manage rush orders, and maintain appropriate inventory levels.
• Coordinate Vendor Relationships: Track orders, resolve shipping and fulfillment issues, communicate delays and alternatives to faculty, and oversee returns, credits, and inventory disposition.
• Support Retail Operations: Establish appropriate retail pricing for non-IAC textbooks, maintain course materials system settings and database interfaces, and oversee general book department operations.
• Lead and Develop Staff: Supervise, schedule, train, and support hourly employees while ensuring effective use of budgeted labor hours.
• Deliver Exceptional Customer Service: Build positive relationships with faculty, students, campus partners, and vendors while addressing questions, resolving concerns, and supporting bookstore operations.

What We’re Looking For

• A bachelor’s degree from an accredited four-year college or university is preferred, or equivalent experience.
• Two to four years of related experience, or an equivalent combination of education and experience.
• Experience with retail point-of-sale and inventory control systems is preferred; WinPRISM experience is a plus.
• Strong organizational, communication, problem-solving, and inventory management skills.
• The ability to lead and develop staff, manage competing priorities, and build effective working relationships.
• A commitment to customer service, operational efficiency, and responsible inventory and budget management.

Work Environment and Schedule

This position requires adherence to a regular work schedule that may include evenings and weekends, including scheduled store opening and closing responsibilities. The role involves working at a computer, moving throughout campus and bookstore operations, and occasionally lifting or moving materials weighing up to 50 pounds. Proper use of material-handling equipment is also required.

Benefits and Compensation

Cal Poly Pomona Enterprises offers a highly competitive benefits package with no-cost coverage for employees, making it a substantial part of total compensation. Benefits include:

· 100% employer-paid medical, dental, and vision insurance — no monthly premium cost to employees

· Retirement plan options to support long-term financial wellness

· Educational reimbursement

· Vacation, holidays, personal holiday

· Additional voluntary benefits

Join Our Team!

Help the Bronco Bookstore deliver the course materials and service that support student success at Cal Poly Pomona. If you enjoy leading people, solving operational challenges, and making a meaningful contribution to the campus community, we encourage you to apply!

ABOUT US

Cal Poly Pomona Enterprises is committed to providing a welcoming, service-oriented environment that supports student success and strengthens the campus community.

Cal Poly Pomona Enterprises is one of the largest employers of students on the Cal Poly Pomona campus, providing approximately 1,500 students each year with valuable work experience and hands-on training. With opportunities in technology, science, retail, culinary arts, hospitality management, leadership, research, and more, student employees embrace Cal Poly Pomona’s learn-by-doing philosophy while developing practical skills and experience relevant to their fields of study.

In addition to supporting student employment and professional development, Cal Poly Pomona Enterprises provides operating support for nearly 1,100 programs and initiatives. The organization also administers grants and contracts, contributes to campus security, and supports university publications. Through these efforts, Cal Poly Pomona Enterprises contributes more than $1 million annually to Cal Poly Pomona, helping advance the university’s mission and support the campus community.

CSU along with Cal Poly Pomona Enterprises strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to fdnhr@cpp.edu.

Cal Poly Pomona Enterprises is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Cal Poly Pomona Enterprises may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.

BACKGROUND CHECK POLICY:
Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.