Courtesy Officer
Summary
Performs daily security patrols, monitors cameras, and responds to incidents at a commercial property to ensure safety and tenant satisfaction.
The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed use property. Serving as a front line presence, this position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.
Duties & Responsibilities
- Conduct routine patrols of the property
- Monitor security cameras and access points
- Greet visitors and assist tenants with access or inquiries
- Respond to security incidents, alarms, and emergencies
- Escort vendors and unlock authorized areas as needed
- Document incidents, patrols, and observations
- Coordinate with property management and emergency responders