CP/FT PCB Hardware Engineer

We are seeking a highly skilled and motivated Field Application Engineer to provide advanced customer engineering support across our key semiconductor customers. This role will act as a critical technical interface between customers and our internal teams, focusing on problem solving, project execution, and proactive alignment with customer requirements and technology roadmaps. The successful candidate will play a hands-on role in delivering world-class technical support, ensuring rapid issue resolution, and strengthening long-term customer relationships.

Key Responsibilities:

1. Advanced Technical Support

• Provide expert-level advice on hardware requirements to enable successful loadboard/module design projects.
• Conduct schematic capture, component placement, and routing support when needed to address complex technical challenges.
• Act as a senior technical resource for diagnosing hardware-related feasibility and performance issues.

2. Customer Engagement & Relationship Building

• Gather and validate customer requirements to ensure sufficient information for initiating design projects.
• Serve as the primary technical contact, managing expectations and maintaining clear communication with customer engineering teams.
• Manage customer interactions throughout the project lifecycle to ensure satisfaction and successful delivery.

3. Application Engineering & Solution Development

• Assess and estimate project schedule, cost, and feasibility to define realistic plans.
• Support design-in activities by translating customer requirements into technical hardware solutions.
• Deliver technical updates, training, and presentations to customers and internal stakeholders.

4. Cross-Functional Collaboration

• Collaborate with internal design and project management teams to align project execution with customer requirements.
• Provide structured feedback from design projects to influence product development and continuous improvement.
• Ensure alignment of project execution with both tactical problem solving and longer-term strategic direction.

Preferred Traits:

• Resilient and Professional Under Pressure – Remains calm and constructive when facing challenges, escalations, or changing requirements.
• Proactive Problem Solver with Strong Ownership – Takes initiative, drives resolution, and ensures customer satisfaction while balancing immediate issue-solving with long-term improvements.
• Collaborative and Organized Team Player – Demonstrates a positive “can-do” attitude, manages multiple priorities effectively, and works seamlessly with cross-functional and global teams.

This job description serves as a general guide to the responsibilities and qualifications expected for the role and may be subject to modification based on the specific needs of the organization.